The Empire Hotel & Spa, Llandudno ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Church Walks, Llandudno, United Kingdom

The Empire Hotel & Spa is situated at the foot of the Great Orme, offering breathtaking views and cultural significance in Llandudno. This hotel features spacious bar and lounge areas, as well as a unique spa experience. Guests can enjoy local attractions, including a renowned zoo and an art gallery showcasing contemporary works from Wales and beyond.

Location

The Empire Hotel & Spa is centrally located in Llandudno, providing easy access to local attractions. It is within walking distance of the Llandudno Cable Car and the Mostyn art gallery. Public transportation options, including rail links, make it convenient for guests to explore the broader Snowdonia region, located just 70 km from Chester Hawarden.

Rooms

All guestrooms at The Empire Hotel & Spa feature amenities such as premium bedding and air conditioning. The Superior Rooms offer queen-sized beds and some include an extra sofa bed for children. The No.72 Rooms provide spacious open-plan living areas within an adjoining townhouse. Budget Rooms, while smaller and without scenic views, maintain the luxurious decor found throughout the hotel.

Eat & Drink

The Watkins and Co restaurant provides a bespoke dining experience with a choice of modern British cuisine, skillfully prepared by an experienced kitchen team. Café Lux on the first floor serves a variety of snacks, cakes, and drinks in a light-filled environment overlooking the sea. The extensive bar and lounge areas are available for afternoon tea, coffee, and a range of alcoholic beverages.

Leisure & Business

The spa at The Empire focuses on rejuvenating treatments, offering services that include aromatherapy and detoxifying massages. Guests can enjoy activities such as guided walks along pushchair-friendly paths or visit the nearby zoo, featuring a diverse range of animals. The hotel provides a relaxing atmosphere for both leisure and business travelers.

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Getting around

A list of all available modes of transport

City Centre

Llandudno200 m

Airports

Chester Hawarden (CEG) 67.1 km

Liverpool John Lennon (LPL) 105.7 km

Bus

Bus stop800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Room!

The room was impeccably clean and organized, making for a very comfortable stay.view full review

Relaxing Spa!

The spa experience was rejuvenating, with perfect massage pressure and a serene atmosphere.view full review

Well-Equipped Kitchen

The self-catering kitchen was fully equipped with modern appliances, making meal prep a breeze.view full review

Excellent Shower!

The shower pressure was exceptional, providing a refreshing experience after a long day.view full review

Comfy Bed!

The bed was incredibly comfortable, ensuring a good night’s sleep every night.view full review

Accessible Features

The accessibility options were impressive, making navigation throughout the facility seamless.view full review

Cozy Living Space

The living area was inviting and cozy, perfect for relaxing after a busy day.view full review

Perfect for Meetings

The meeting facilities were equipped with advanced technology, making our presentations smooth and effective.view full review

General

Non-smoking property
Free Wi-Fi
Free parking
Front desk
Lift

Sports & Fitness

Exercise gym

Services

Bell staff/Porter
Computer connection

Dining

Breakfast
Snack bar
Bar/ Lounge area
Free breakfast

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Terrace

Media

Television

Location

Church Walks, Llandudno, United Kingdom

Map view

Church Walks, Llandudno, United Kingdom

City landmarks

LlandudnoWales

Great Orme

1.6 km

Museum

Great Orme Copper Mine

950 m

Church

Holy Trinity Church

670 m

LlandudnoWales

Mostyn Street

760 m

Gallery

Mostyn

880 m

Augusta Street

Alice In Wonderland Statue

840 m

Vaughan Street / Mostyn Street North Western Gardens

Statue of The White Rabbit

1.1 km

2BB White Lodge Gloddaeth Avenue West Shore

The Statue of The White Rabbit

1.1 km

John Street

Llandudno Chocolate Experience

770 m

Augusta Chambers 23 Augusta Street

Tina Holley Gallery

790 m

Nearby

Harbour

Llandudno Pier

200 m

Museum

Home Front Experience

450 m

Museum

Llandudno Museum

320 m

Llandudno LL30 2ND

Llandudno Cable Car

370 m

123a Upper Mostyn Street

The Art Hut

140 m

Promenade

The Mad Hatter Statue

250 m

Gloddaeth Street

The Queen of Hearts

250 m

Church

Gloddaeth United Church

320 m

Church

Emmanuel Christian Centre

420 m

Prince Edward Square The Promenade

The Floral Clock

190 m

Hill Terrace

Camera Obscura

280 m

Victoria Station

Great Orme Tramway

160 m

Town Hall Lloyd Street

Llandudno Town Hall

420 m

Cable Car

Great Orme Cable Cars

370 m

Church

St John's Methodist Church

580 m

Happy Valley Road

Happy Valley Gardens

520 m

Church

Our Lady Star Of The Sea Roman Catholic Church

520 m

Llewelyn Avenue

Bonkerz Fun Centre

160 m

Llandudno

530 m

66 Church Walks

The Gallery Tudno Lodge

100 m

Restaurants

Home Cookin' Restaurant

120 m

139 Mostyn Street

Poolside Restaurant at the Empire

30 m

73 Church Walks Empire Hotel Llandudno

The Queen Victoria

90 m

4 Church Walks

The Rose Tor Hotel Dining & Carvery

40 m

124 Mostyn Street

Snooze

90 m

3 Church Walks

Just Pizza & Pasta

580 m

147 Upper Mostyn Street

Characters Tea House and Hot Stone Restaurant

180 m

11 Llewelyn Avenue

Gresham

120 m

143 Mostyn Street

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

luxurious rooms

attentive staff

maintenance needed

slightly small rooms

8.2/10

Great

Rooms

8.4

Location

8.1

Service

8.5

Dining

8.5

Lloyd

United States, June 2024

8.8/10

I felt like I was right in the heart of Llandudno at The Watkins hotel. The rooms had a great view over the street and down into town, even though the outdated curtains blocked some natural light. The service was top-notch, with friendly and professional staff making sure we were well taken care of. The location couldn't have been better, just 3 minutes from the seafront, and the pool area was clean and inviting. The dining experience was superb, except for a minor issue with charges. Overall, a memorable stay with a few minor room details to consider.

Rooms

8.0

My room at The Watkins had a lovely view and was clean and comfortable.

Service

9.0

The staff went out of their way to make our stay enjoyable, and their friendliness was exceptional.

Location

10.0

The hotel's location was spot-on, just a short stroll from the seafront and in the heart of Llandudno.

Dining

8.0

I had a delightful dining experience, especially with the perfect poached eggs, although there was a discrepancy in charges.

Facilities

9.0

The pool area was lovely and clean, providing a warm and relaxing environment for guests.

Louisa

United Kingdom, May 2024

7.2/10

My stay at the hotel was a mix of positives and negatives. The room, although small, offered lovely views of the town and was very comfortable, with nice character touches such as a free safe and a decanter of sherry. However, being located next to the noisy kitchen staff and bins, especially during early morning bin collections, was quite disruptive.

Rooms

7.0

The room was small but very comfortable with lovely views of the town, and had nice character touches like a free safe and a decanter of sherry.

Service

9.0

The service was top-notch, with the staff being very helpful and friendly, and going out of their way to assist, especially in securing a parking space.

Location

6.0

The hotel's location was ideal for walking into the town, but it felt a bit dated and in need of maintenance and cleaning. However, it was a relaxing spot with a great piano player.

Dining

8.0

The dining experience was good, offering buffet or table service in the stylish main restaurant, although the food could have been hotter.

Facilities

6.0

The facilities were decent, but the hotel could benefit from some maintenance and cleaning to enhance the overall experience.

Carl

United Kingdom, April 2024

7.6/10

I booked a budget room over the phone, but I was pleasantly surprised by the terrific view overlooking the street and town. On the downside, being next to the noisy kitchen and bins made it quite a loud experience.

Rooms

8.0

The room I stayed in had a great view and was comfortable despite the noise from the kitchen and bins.

Service

7.0

The staff seemed like they were part of the furniture and were helpful enough to accommodate vegan requests, but there was an issue where they needed to contact me urgently.

Location

7.0

The location was great, providing a relaxing atmosphere with a piano player, but it could use some maintenance and cleaning.

Dining

9.0

The dining experience was excellent with a variety of cool food options available in the stylish main restaurant.

Facilities

7.0

The facilities were good overall, but there was a need for maintenance and cleaning in some areas.

John

United States, January 2024

8.6/10

I had a wonderful stay at the Empire Hotel. The rooms were great, with individual room temperature control making my stay very comfortable. The service was fantastic, with the staff always going the extra mile to accommodate our needs. The location was perfect, offering stunning views down to Llandudno Bay and being close to the famous pier. The dining experience was also very good, especially the full Welsh breakfast. The facilities were top-notch, and overall, I had a fantastic experience at this hotel.

Rooms

9.0

The rooms were very, very comfortable and all amenities were spot on.

Service

8.0

We received the usual very warm welcome from all the friendly staff, and they even made an effort to put together a vegan option for us. The only downside was trays left in the corridor, blocking the way.

Location

9.0

The location is perfect, with great views down to Llandudno Bay and in close proximity to the famous pier. However, there were some minor issues with the decor in public areas like the lounge.

Dining

8.0

Dining at the stylish main restaurant was a pleasant experience, especially for the full Welsh breakfast. The only disappointment was the quality of the bacon served.

Facilities

9.0

The hotel facilities were excellent, offering everything we needed for a comfortable stay.

Gene

United States, December 2023

8.4/10

I had a lovely stay at the hotel. The rooms, although lacking a sea view, were quite luxurious and well-equipped, making for a comfortable experience. The service was friendly overall, but the reception staff came across as a bit businesslike. The location, with views of the town, was great, especially the beautiful pool area. The dining experience was enjoyable, with a good selection of food. The facilities were top-notch, adding to the overall positive experience.

Rooms

8.0

The standard room I stayed in was a bit on the small side but offered lovely views of the town.

Service

7.0

The staff, especially the glamorous hostess, were nice and accommodating, although the reception staff seemed a bit cold.

Location

9.0

The hotel's location, although needing some maintenance, was fantastic, overlooking the swimming pool and providing a warm and inviting environment.

Dining

9.0

The dining experience was very good, with a delicious Welsh breakfast served at our table and constantly replenished during busy times.

Facilities

9.0

The facilities, including the pool area and restaurant, were well-maintained and enhanced my overall stay.

George

United States, November 2023

8.0/10

I had a lovely stay at the hotel; the rooms were clean, elegant, and spacious, although a bit small which was fine for me. The staff was friendly and helpful, and the location was ideal for a walk into the town. The dining experience was exceptional, with a variety of dishes that changed daily. However, some areas of the hotel were in need of maintenance and cleaning.

Rooms

8.0

I found the rooms to be clean, elegant, and spacious, and the bed was very comfortable. There were also lovely touches like sorting sweets and plenty of tea and coffee options. The sofa provided a nice spot to relax in the room.

Service

9.0

The staff at the hotel were friendly and helpful, always willing to assist. They even went out of their way to secure a parking space for our large van.

Location

7.0

The hotel is in a good location, just 3 minutes from the seafront and close to various amenities. The staff was pleasant, helpful, and polite, making our stay enjoyable.

Dining

9.0

The dining experience was one of the best I've had. The staff couldn't do enough for us, and the food was delicious. I particularly enjoyed the tropical fruits served.

Facilities

7.0

The hotel had great facilities, and I enjoyed the beautifully decorated dining area. The only downside was that some areas needed maintenance and cleaning.

David

United Kingdom, September 2023

8.8/10

My stay at the hotel was truly delightful. The rooms had the same luxury touches with the decanter of sherry and homemade biscuits, making it a lovely experience. The complimentary sherry was a nice touch. Although the rooms were not very large, they were cozy and well-fitted, creating a pleasant atmosphere. The service was impeccable, with staff who were very attentive, helpful, and remembered us each time we visited, truly a credit to the hotel. The location was fantastic, just 3 minutes from the seafront, and the swimming pool and pool area were lovely and clean, providing a warm and inviting environment. The dining experience offered plenty of choice and was equally good as everything else. The facilities were top-notch, with spacious reception areas, a restaurant, and a bar. However, there were some minor maintenance issues that needed attention. The price was fair for the value received.

Rooms

8.0

The rooms were adequate and well-fitted, although not very spacious.

Service

9.0

The staff were friendly, efficient, and polite.

Location

9.0

The location was great, just 3 minutes from the seafront.

Dining

9.0

The dining experience was lovely with plenty of choice.

Facilities

9.0

The facilities were top-notch, with spacious areas for guests to enjoy.

luxurious rooms

maintenance needed

Keith

United Kingdom, September 2023

8.2/10

My stay at the Empire was unexpectedly delightful! Despite initial concerns, the beautiful room and incredibly kind staff turned it around. The rooms, though small, were very comfortable with all the necessary amenities and a lovely touch of sherry. The decor and furnishings were simply amazing.

Rooms

9.0

The rooms are small but very comfortable, offering everything you need with a bonus feature of a free safe and a decanter of sherry.

Service

9.0

The staff, from reception to the restaurant and cleaning personnel, were welcoming, pleasant, and polite at all times.

Location

8.0

The location is ideal for a walk into town, just 3 minutes from the seafront and close to the famous pier.

Dining

7.0

The dining experience was pleasant, with buffet-style service and a choice between self-service and table service.

Facilities

8.0

The facilities at the Empire are excellent, catering to all your needs during your stay.

Jeff

United States, August 2023

9.0/10

My stay at the Empire Hotel turned out to be unexpectedly amazing, thanks to the beautiful room and incredibly kind staff. The location was lovely with a view down the road, although a quick refresh of the dated appearance could be beneficial. The dining experience was very good with self-serve or table service available, and the facilities offered were equally impressive.

Rooms

10.0

The room at 72 on the second floor at the front was absolutely amazing, providing a beautiful view down the road.

Service

9.0

The staff at the Empire Hotel were all very friendly and provided a very warm welcome, making my stay relaxing and enjoyable.

Location

8.0

The hotel is close to the famous pier, making it ideal for a walk into town. It's a great spot to relax, especially with a piano player and occasional live music performances.

Dining

9.0

The dining experience was very good, with a choice between self-serve and table service in a stylish main restaurant. The home-made pastries were a highlight.

Facilities

9.0

The Empire Hotel offers a range of facilities, including comfy seating areas and computer connections, enhancing the overall guest experience.

beautiful room

dated appearance

Anne

United Kingdom, July 2023

8.8/10

My stay at The Empire turned from potentially disappointing to absolutely wonderful thanks to the beautiful room and incredibly kind staff. Everything was very clean and comfortable, and I truly appreciated the excellent service from everyone at the hotel.

Rooms

9.0

The rooms were large, comfortable, and well furnished, with terrific air conditioning and a well-equipped bathroom.

Service

9.0

The maintenance team and staff were excellent, really friendly, and a credit to the hotel.

Location

8.0

The hotel has views down to Llandudno Bay and the staff were outstanding in every situation, although the decor might need a quick refresh.

Dining

9.0

The dining experience was one of the best I've had, with a lovely harpist playing and delicious food offerings that change daily.